Nicola has worked for the Valuation Office Agency for 22 years and qualified as a Chartered Surveyor in 2011. Nicola has worked within all operational business areas of the Valuation Office Agency, spending a significant part of her career in District Valuer Services (DVS). During her time in DVS, Nicola provided a range of complex valuation advice to a variety of Central and Local and Devolved Government Clients. Nicola undertook the role of DVS Head of Operational Delivery from 2019. Nicola is currently the Head of Non Domestic Rating Revaluation Delivery for England and Wales, and has been in this role since 2023.