Live updates as passengers urged to avoid London Waterloo due to major disruption on South West Trains
Train passengers are being urged to avoid London Waterloo after a points failure is causing major disruption to the South West Trains network.
The problem between Vauxhall and London Waterloo train means all trains running to and from these stations may be cancelled, delayed or revised.
The problem is expected to go on all day.
South West Trains is warning passengers that all peak trains this morning are likely to be very busy.
All passengers planning to travel between Reading and London Waterloo are urged to check National Rail enquiries before they travel.
And those on Twitter can follow the latest using the #LondonWaterloo.
These trains will end at Woking...
And these trains will end at Woking station:
- 06:26 Havant to London Waterloo - this train will only run between Havant and Woking
- 06:47 Basingstoke to London Waterloo - this train will only run between Basingstoke and Woking
- 08:41 Haslemere to London Waterloo - this train will only run between Haslemere and Woking
More commuter issues this morning
SWT say the following trains will not run this morning
- 06:03 London Waterloo to Shepperton
- 06:15 Woking to Alton
- 06:15 London Waterloo - London Waterloo via Twickenham then Brentford.
- 07:29 Kingston to London Waterloo
- 07:29 Alton to London Waterloo
- 07:30 Shepperton to London Waterloo
- 07:57 Epsom to London Waterloo
Limited service is running
A very limited service is now running to and from Waterloo, which is expected for the rest of today and tomorrow.
An investigation to establish the cause of the incident is underway. It would not be appropriate to speculate on the cause of the incident at this time.
Upgrade work to extend platforms at Waterloo continues.”
Work to re rail the train is ongoing
Work to ‘re-rail’ the train is underway this afternoon. Network Rail will then need to examine what, if any, damage was caused to the track.
The incident happened as the train was pulling away from its platform at Waterloo.
There were no injuries to the 23 passengers or two members of staff on board the train. The barrier train was in place to separate the ongoing engineering works at Waterloo from the operational train services.”
Passengers told to avoid travelling on Wednesday
A South West Trains spokesman said:
South West Trains and Network Rail are currently advising passengers not to travel to and from Waterloo today or tomorrow (Wednesday, August 16) after a passenger train struck a stationary barrier train at very low speed and became partially derailed at 5.40am this morning.”
Updated ticket acceptance list
Please find which train services will be accepting South West Train tickets:
- Cross Country services between Bournemouth and Reading.
- Great Western Railway services between Exeter St Davids, Bristol, Reading, Windsor & Eton Central and London Paddington.
- Southern services between Southampton, Portsmouth and London Victoria via any reasonable route.
ou may be able to get compensation
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
Train services are gradually recomencing
SWT have released a statement.
More details from South West Trains.
London Waterloo: trains are unable to use platforms 1 to 13. This reduction in available platforms means that many services will need to terminate before London Waterloo and many services will start away from London Waterloo.
Most trains are experiencing severe delays and are subject to short notice alterations. Disruption to services is likely to persist until the end of service on Wednesday, August 16.
The company are asking people to hold tight for more updates.
Delays to continue until tomorrow.
Passengers advised not to travel today...
10:10 - While you're waiting for updates...
Here are all the details we have so far. South West Trains has described the collision as an “operational incident” and is yet to confirm the exact details of what caused the train to derail.
Further ticket acceptance list.
Here are more travel services which are accepting commuters from SWT.
- Thameslink services between Wimbledon and London Blackfriars via any reasonable route.
- London Bus services via any reasonable route across the South West Trains network.
- London Underground services via any reasonable route across the South West Trains network.
- Virgin Trains via reasonable routes.
Again, please note these do not cover all services, so please plan ahead.
Updated train acceptance list.
These are the rail services that will accept SWT tickets
- Cross Country services between Bournemouth and Reading.
- Great Western Railway services via any reasonable route.
- Southern services between Southampton, Portsmouth and London Victoria via any reasonable route.
Please note these do not cover all services, so please plan ahead.
The train company is actually enforcing queues at some stations.
Queuing systems are in place at Waterloo, Vauxhall, Clapham, Wimbledon, Raynes Park, New Malden, Surbiton, Esher, Woking, Wandsworth Town and Putney. This is to keep passengers safe and manage the number of customers on the platforms.
SWT trains are now advising against travel.
Cancellations and terminations.
South West Trains have revealed the cancellations and terminations today.
These services will be cancelled:
- London Waterloo to London Waterloo via Brentford and Twickenham.
- London Waterloo to London Waterloo via Twickenham and Brentford.
These services will be terminated:
- Trains from Exeter St. Davids to London Waterloo will terminate at Reading.
- Trains from London Waterloo to Exeter St. Davids will start from Reading.
Customers may interchange with Great Western Railway services to London Paddington and use London Underground services between London Paddington and London Waterloo to complete your journey.
Can I use my SWT tickets to travel via different routes.
The short answer is yes. South West Trains have pretty much confirmed this on their website.
You may use the following tickets to complete your journey:
- Great Western Railway via all reasonable routes.
- South West Trains via all reasonable routes.
- CrossCountry via all reasonable routes.
- London Underground via all reasonable routes.
08:55 - So what's going on?
What’s happened?
An operational incident between Vauxhall and London Waterloo is causing disruption to journeys between these stations.
What’s going on?
Train services running to and from these stations may be cancelled, delayed or revised. Disruption will continue until the end of service.
What does it mean for commuters?
Due to the time and place this has occurred, passengers should be aware that the morning peak trains and stations will be very busy.
South West Trains warns passengers on social media.
Big problems with South West Trains services this morning.
There are big problems with South West Trains (SWT) services this morning. An operational incident between Vauxhall and London Waterloo has caused disruption to journeys between these stations and beyond.
Source: Get Reading
15 August 2017