Event FAQ's
General
How can I show my interest in sponsoring an event?
Email us at marketing@cptevents.co.uk
How can I show my interest in speaking at an event?
Email us at marketing@cptevents.co.uk
Bookings and Payment
How do I book on to an event?
Select the event from the home page or follow the link from an email, and press book.
Can I book an event on behalf of someone else?
Yes, register your email and input delegate information.
Are discount codes available?
Yes, sign up to our mailing list to receive them. If you have attended our events previously check your junk folder.
Are student discount codes available?
Yes, please contact us.
Can I book without a PO Number?
Yes you can but you are still entering in to the booking contract. The PO number can be added at a later date.
I have a PO Number, where do I put it?
Enter at the booking summary and confirmation stage.
How is my booking confirmed?
The booking is confirmed once you agree to our terms and conditions. Confirmation will be received by email. Check your junk folder and if you haven't received it in contact us.
I forgot to use my discount code
Please contact us with the details of you booking and the discount code you forgot to use.
How can payment be made?
Payment can be made online or by invoice.
Do you accept American Express?
Yes
What are your invoice terms?
View our terms and conditions.
How do I get a copy of an invoice?
Email enquiries@cptevent.co.uk quoting invoice number.
At the Event
What is provided at a CPT Events course?
Notes and refreshments
I have a dietary or special requirement
At the booking stage fill in the special requirement field. If you forgot to do this email enquiries@cptevents.co.uk
Are refreshments provided?
Refreshments are provided on all events. Lunch is provided on whole day events.
When do I get the programme and delegate list?
Full programme and delegate list are included in your delegate packs.
Is there parking at the event?
Please refer to the venues website.
Can I record the event?
No.
Refunds
Can someone attend in my place?
Please view our terms and conditions.
What is your cancellation policy?
Please view our terms and conditions.
What is your refund policy?
Please view our terms and conditions.
CPD
How many CPD hours is one event worth?
Please see individual event page
How do I get my CPD certificate?
Available on completion of the event
If I loose my CPD certificate how do I obtain a copy?
Contact enquiries@cptevents.co.uk with name, event name and date of the event
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